Frequently asked questions

Are the pieces authentic?

All our pieces are original and curated one by one. We work with Spanish artisans and trusted designers. Premium pieces include a certificate of authenticity.

How do I choose my size?

Each product includes its size chart and exact measurements. For dresses and sets, you will also find the model's usual size.

Which payment methods do you accept?

Card (Visa, Mastercard, Amex), Bizum, Apple Pay, Google Pay and cash on delivery (+€1.50).

Is it safe to pay on the website?

Yes. We work with Stripe, the global leader in online payments. Your bank details never pass through our servers.

What do I do if I receive a defective product?

Contact us within the first 48h after receiving your order and we will send you a new one + collect the defective item at no cost to you.

Do you make custom orders?

Yes, especially for headpieces and jewel headbands. Message us on WhatsApp +34 600 50 93 22 with your idea and we will prepare a quote.

How do I subscribe to the newsletter?

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