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Atelier in Sanlúcar
Handmade artisan headpieces in Cádiz
24-48h shipping · Multi-zone
From €5.90 · Free over €100 in mainland Spain and Portugal · Ships to Balearic, Canary, France, Italy and UK
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FAQ

FAQ about shipping, sizes and returns

Quick answers about shipping, returns, custom headpieces and styling advice.

Where is InOutModa's physical store?
Our boutique and atelier are in Sanlúcar de Barrameda (Cádiz), Andalusia. We attend by appointment for personalised advice and artisan headpiece fittings. We also sell online with shipping all over Spain.
Do you make custom headpieces and hats?
Sí. Diseñamos y confeccionamos a medida en nuestro taller de Sanlúcar. Personalizamos color, tamaño, plumas, sinamay y pedrería.
What sizes do you carry in guest dresses?

Our catalogue includes sizes 34 to 42, although the available range varies depending on the designer and the garment. Not every brand produces the full collection in every size, so some items may not be available at the extremes of the range.

If you have any questions about a specific garment, message us on WhatsApp and we will advise you personally before you place your order.

How long does shipping take and how much does it cost?

We ship to Spain (mainland 24-48 h · €5.90 / Balearic 3-5 d · €9.90 / Canary 5-7 d · €9.90), mainland Portugal (3-5 d · €9.90), France (3-5 d · €17.50), Italy (4-6 d · €19.60) and the United Kingdom (5-8 d · €19.50).

Free shipping from €100 only for mainland Spain and Portugal. Balearic Islands, Canary Islands, France, Italy and the UK have a fixed cost per order.

Ceuta and Melilla are not available at the moment.

Important

  • InOut Moda does not cover customs duties on any of its orders.
  • We shall not be liable for any breach or delay in shipments caused by events beyond InOut Moda's control, such as strikes, lock-outs or other industrial action.
  • If the customer refuses delivery, rejects the order or the order is returned, InOut Moda will deduct any customs charges incurred from the corresponding refund.
  • For mainland Spain, if the customer refuses delivery, rejects the order, is absent for pick-up and the order is returned, the shipping cost will be deducted from the refund.
How do I exchange or return an online purchase?

To return an item, please send it back in perfect condition, with the original tags and no signs of wear, to the following address:

In&Out Moda
C/ Castelar, 10
11540 Sanlúcar de Barrameda (Cádiz), Spain.

You have 15 days from the date your order ships for exchanges and returns within the country of purchase.

Return shipping costs are paid by the customer, so you can choose your preferred carrier.

Some items have special return conditions.

If we detect signs of misuse or fraud, we may reject the return and temporarily suspend the account.

Return cost per zone

The return cost equals the shipping cost of your zone:

  • Mainland Spain: €5.90
  • Balearic Islands: €9.90
  • Canary Islands: €9.90
  • Mainland Portugal: €9.90
  • France: €17.50
  • Italy: €19.60
  • United Kingdom: €19.50

Important: if your initial order was over €100 and you enjoyed free shipping (only available in mainland Spain and mainland Portugal), and after the return the final amount drops below €100, the free-shipping condition no longer applies and the original shipping cost will be deducted from the refund.

For Balearic Islands, Canary Islands, France, Italy and the United Kingdom, shipping is a fixed cost per order (never free), so the return cost equals the shipping rate of your zone.

If you prefer an exchange, you only need to pay the shipping cost for your zone (€5.90 mainland Spain · €9.90 Balearic, Canary and Portugal · €17.50 France · €19.60 Italy · €19.50 UK), adjusting the return prices with the new shipment. We handle the new item shipping by arranging a pick-up delivery: the courier delivers the new item and, at the same time, collects the one you are returning. Home pick-up service available only in mainland Spain.

Once we receive the parcel and confirm everything is correct, we will process the refund via Bizum to the phone number you provided when placing the order. If you don't have Bizum, we will process the refund via another method.

If you have any questions, we'll be happy to help.

Do you offer full look advice for a wedding?
Of course. Our styling team helps you coordinate dress, headpiece, bag and jewellery via WhatsApp. We advise based on wedding type (day/night, beach, country estate, civil) and dress code.
Shipping to Spain & Europe
From €5.90
Free over €100 (mainland ES/PT)
Balearic/Canary €9.90 · FR €17.50 · IT €19.60 · UK €19.50
15-day returns
Easy exchanges
Secure payment
BBVA